Help with Nodd

Email hello@nodd.au — a real person reads it. Tell us what happened and which phone you use.

Common questions

Reminders don’t arrive

Check Settings → Notifications in Nodd shows On, and that Focus or Do Not Disturb isn’t hiding them. Reminders you set ring even when your phone is offline.

My partner can’t see a list

Both of you need to be in the same household (Settings → Household). Private items stay private; shared lists show for everyone in the household.

Export my data

Settings → Privacy → Export my stuff. You’ll get a link to a file with everything you can see in Nodd; it works for 24 hours.

Delete my account

Deleting your Nodd account removes your sign-in and everything that’s only yours — items, lists, notes, what you said, photos, files and reminders — straight away; backups roll off within 30 days. Things you shared with your household stay for its other members.

In the app: Settings → Delete account, then type DELETE. If you own a household other people use, make one of them the owner first (Household → their name → Make owner). Can’t get into the app? Email us from the address you signed up with and we’ll delete it for you.

Read how we handle your data in our privacy policy.